Exceeding Customers Expectations

OUR 8-STEP PROCESS ENSURES YOUR CARPET CLEANING IS DONE RIGHT!

STEP ONE: PRE-INSPECTION

Our technician will walk with you through your home and note any areas that need extra attention and also discuss items to be moved. After identifying the carpet’s condition and type we can select the specific carpet cleaning formula to use to clean your carpet.

STEP TWO: PRE-­VACUUM

A very important part of the cleaning process. Using commercial quality vacuums we go over your carpet to remove pet dander, fine soil, and loose hairs. Removing these things before the wet cleaning process helps prevent them from sticking to the carpets during extraction.

STEP THREE: PRE-SPRAY

After the pre-inspection we will apply our soil lifting formula to all the areas being cleaned. Our specialized cleaning formula breaks down the dirt, oils, sugars and other sticky substances that actually attract more dust and bacteria. Once these things have been loosened from the carpet fibers, they are now ready to be extracted. 

STEP FOUR: STAINS & TREATMENT OPTIONS

Next, we treat any special spots with carefully chosen professional products to loosen and remove them during extraction. Some examples of spots we can remove – gum, wax, red spots, soda, pet urine and odors.

STEP FIVE: MODERN POWER SCRUBBING

This step is probably the most important step in our process. On every carpet we clean, we use a power scrubber to loosing the soil from the carpet and break down stubborn traffic areas. This step is the secret to our success and we strongly believe every carpet should be scrubbed during the cleaning process.

STEP SIX: Low Moisture Extraction 

After the pre-spray has been allowed sufficient dwell time we will extract your carpet using the S.E.T.T extraction method also known as (VLM) Low Moisture Cleaning.

STEP SEVEN: DEODORIZE

One of our final touches to the process. We treat your carpets with a Fresh and Clean smelling deodorizer. If you have sensitivities to perfumes please ask the tech to skip this process.

STEP EIGHT: POST INSPECTION

Our final step involves YOU, our valued customer. We will walk with you through your home again to make sure all spots, stains, and traffic areas have been thoroughly cleaned. During the post-inspection we will go over the job with you and note any suggestions for the future that will help improve your carpet’s life and cleanliness as well as answer any questions you might have once the job has been completed.